SPOKE II · AUTONOMOUS GRATITUDE · LETTERS FROM EVENTS
Your CRM fires a webhook. Their mailbox fills with gratitude.
For Shopify maisons, Stripe SaaS founders, and wealth advisors who know the highest-leverage message is the one that arrives in an envelope.
THE PIPELINE
STEP 01
The Event
Your app selects qualifying events. Send a Stripe or Shopify webhook, or normalized JSON, to your private rule URL.
STEP 02
The Ghostwriter
Our engine composes a one-of-one letter from the order context, never a template, never the word valued customer.
STEP 03
The Letter
Your words become a physical letter in your chosen handwriting and paper design.
STEP 04
The Mailbox
Sent to the customer’s postal address, or held until they share one through a private claim link.
ILLUSTRATED EVENTS
Fire an event. Watch it become ink.
Illustrative letters. Generate your own draft with a saved rule’s preview.
The sheet waits blank until the event arrives…
YOUR DISPATCH RULE
A personal letter for each event.
THE ARITHMETIC OF GRATITUDE
What is a customer who never leaves worth?
Illustrative model: one Basic letter per customer per month, with 2.2 additional orders per retained customer per year. Purchase lift is your assumption.
Projected customers retained
36
Illustrative revenue / year
$14,256
Letter cost / year
$38,400
Illustrative net return
-63%
ENGAGEMENTS
Basic
$8.00/letter + $3 per extra page
- Plain paper
- Standard envelope
- Postal delivery
MOST CHOSEN
Premium
$15.00/letter + $3 per extra page
- Lined or vintage paper
- Standard envelope
- Postal delivery
Luxury
$25.00/letter + $3 per extra page
- Any paper type
- Standard envelope
- Custom ink marginalia